General Information

Q: Are your tours Halal-friendly?
A: Yes! Our specialty is providing Muslim-friendly travel experiences. All meals provided in our itineraries are Halal or Muslim-friendly (pork-free/alcohol-free). We also factor in prayer times and stop at mosques or suitable locations for prayers whenever possible.

Q: Where is your office located?
A: We are located at 845 Geylang Road, #03-41/42 Tanjong Katong Complex, Singapore 400845.

Bookings & Payments

Q: How do I confirm a booking?
A: You can book by contacting us via email at [email protected], calling us at +65 6749 1131, or visiting our office. A deposit is required to secure your slot.

Q: What payment methods do you accept?
A: We accept PayNow, Bank Transfer, Cheque, and Cash at our office.

Q: Can I join the land tour only (without flights)?
A: Yes, “Land Only” packages are available for most of our itineraries. Please contact us for a quote excluding the airfare.

During the Trip

Q: What is the baggage allowance?
A: This depends on the airline used for your specific tour. Typically, for full-service airlines (like Singapore Airlines or Turkish Airlines), it is 25kg–30kg for check-in and 7kg for hand-carry. Please refer to your specific itinerary for details.

Q: Are tips/gratuities included in the tour price?
A: Usually, tipping for the tour guide and driver is not included in the package price and is collected separately. The recommended amount is stated in your itinerary (e.g., USD or Euro per day).

Q: Do you offer travel insurance?
A: Travel insurance is not included in the base fare, but we can assist you in purchasing a comprehensive plan (e.g., via AIG, NTUC Income, etc.) to ensure you are protected.

Q: What happens if I have dietary restrictions other than Halal?
A: Please inform us at the time of booking if you require vegetarian, gluten-free, or have specific allergies. We will do our best to inform the airlines and restaurants, though requests are subject to availability.